DISTRIBUTOR RULES OF PM-INTERNATIONAL Headquarters Asia Pacific Pte Ltd
1. LEGAL POSITION OF THE DISTRIBUTOR
1.1. A Distributor is a self-employed salesperson, who intends to earn income through the distribution
of FitLine products.
1.2. A Distributors’ distributary activities include selling FitLine products in their own name directly
to end consumers, referring end consumers to PM (Customer Direct Program) and referring new
Distributors to PM as a sponsor.
1.3. Distributors have no operational obligations and can freely decide when, where, how and how
much they work. Distributors must bear all costs relating to their business themselves. Each Distributor
is an independent contractor, and as such responsible for the fulfillment of all legal obligations resulting
from the business (registering a company, income tax, sales tax, social insurance, competition law).
2. BEGINNING AND ENDING A DISTRIBUTORSHIP
2.1. A Distributorship begins with a completed application by the Distributor; it becomes a valid
agreement as soon as the application has been accepted by PM. It is not necessary to order FitLine
Products to become a Distributor. If the Distributor is accepted, PM will inform a Distributor of the
acceptance of their application without delay.
2.2. Within 30 days of receiving notice of the acceptance of the application, a Distributor can withdraw
their application by means of a written declaration to PM without stating any reasons. After the
withdrawal of the application, all FitLine products purchased as a Distributor may be returned and PM
will reimburse the full amount paid for them.
2.3. A Distributorship is concluded for an indefinite time; it can be terminated at any time by either
Party upon providing 30 days written notice in advance. Either Party shall be entitled to terminate
the Distributorship with immediate effect in case the other Party (i) commits a breach of its obligations
under this Distributorship without rectifying such breach within 10 days after becoming aware thereof;
or (ii) goes into liquidation, comes under receivership, is wound up or undergoes similar proceedings. If a
Distributor is in breach of its obligations under articles 3.3, 4.1, 4.2, 5.2 or 7.4 of the Distributor Rules, this
shall constitute a cause for termination.
2.4. The Distributor shall regularly review and update the data provided in the application, especially
name, address, bank account information, email and telephone.
2.5. In the case of death of the Distributor, the Distributorship can be transferred to a spouse, child, or
parent if the transfer is requested in writing with the agreement of all heirs, the transferee accepts the
PM Distributor Rules in the actual version and PM agrees in writing.
3. ENTITLEMENT TO BONUS
3.1. The Distributor will receive a bonus for FitLine products bought either by end consumers referred
by Distributor to PM through the Customer Direct Program, or by a distributor who is introduced, trained
and supported by Distributor as a sponsor. The bonus will also be paid for further orders by these end
consumers and distributors as well as any other orders of FitLine products by distributors directly or
indirectly sponsored by the Distributor. The right to a bonus arises once the products have been paid for.
Requirements for, and the amounts of the bonus are determined in the PM Marketing Plan in the form
valid at the time of referral; PM may decide to make amendments to the Marketing Plan which apply to
all Distributors.
3.2. PM pays out the bonus on a monthly basis. GST shall be payable on the bonus if applicable and if
a Distributor has previously informed PM in writing of a right to declare sales tax and provided their tax
number and the responsible tax office. Otherwise GST is considered included in the bonus. The bonus
statement will be available in the Partner Area, however, if a Distributor wishes to receive it by mail, an
administrative fee of 10 SGD will be charged. Payment of the bonus will be made by the 20th of the
following month at the latest.
3.3. Any manipulation of bonus criteria described in the PM Marketing Plan is prohibited. This includes
the sponsoring of Distributors who do not actually sell FitLine products (straw men), as well as open
or disguised multiple registrations to the extent prohibited. It is also prohibited to use the name of the
spouse, relatives, corporation, partnership, trust or any other names of third parties to circumvent this
provision. It is also prohibited to encourage third parties to sell or purchase products in order to achieve
a better position in the Marketing Plan or to manipulate the group bonus.
4. SALES ACTIVITY OF A DISTRIBUTOR ELSEWHERE
4.1. A Distributor may not undertake activities for a competitor of PM without PM’s prior written
agreement. A competitor of PM is any company which offers goods which are competing with FitLine
products within the APAC region.
4.2. A Distributor shall keep every permitted distribution activity for another company completely
separate from the activity for PM and with FitLine products. It is not permitted to cause or try to cause
other Distributors of PM in any way whatsoever to purchase goods or services from the other company
or to become active for the other company in addition to or instead of their activity for PM or to reduce
or stop their activity for PM.
5. PURCHASE AND DISTRIBUTION OF FITLINE PRODUCTS
5.1. The Distributor shall exclusively order and receive FitLine products directly from PM.
5.2. The Distributor shall only sell FitLine products to end consumers through personal direct sales.
It is not allowed to sell FitLine products through retail stores, trading markets, fairs, online auctions,
mass media and other similar sales activities. If the Distributor wants to sell FitLine products in another
country, the Distributor is responsible for checking whether the FitLine product can be marketed in that
country and whether it complies with the laws and regulations of that country, notably any consumer
or import regulations, health regulations and labelling requirements. PM declines any responsibility in
this respect.
5.3. The Distributor has to take back FitLine products sold to consumers within 30 days after delivery
in case of dissatisfaction. The consumer does not have to provide any special reasons, not being
satisfied with the products is sufficient (PM satisfaction guarantee). The consumer may choose between
exchange, credit or a refund of the purchase price paid once the products have been returned. If the
consumer chooses credit or a refund, the credit or refund must be made to the consumer within 60 days
from the consumer requests for cancel date of return of the products.
5.4. The Distributor is free to order any quantity of products from PM. There is no obligation to purchase
any FitLine products, nor a minimum purchase requirement. The Distributor can return FitLine products
to PM in accordance with PM’s return policy, which can be found in the Partner Area after login on
www.pm-international.com.
5.5. All orders made by the Distributor are processed according to the PM prices shown in the PM
Online Shop at the time of order. Sales tax, costs of packaging and shipping are generally added, as far
as they apply. Payment must be secured or completed before delivery.
6. FURTHER OBLIGATIONS OF THE DISTRIBUTOR
6.1. The Distributor has to act as an independent and responsible entrepreneur and avoid any
appearance of acting as an employee of PM, or of being entitled to make any statements in the name
of PM.
6.2. As far as PM is a member of national and international associations for direct marketing, the
Distributor must comply with the standards of conduct specified by these associations for their members
and their representatives.
6.3. Everything the Distributor says about PM and FitLine products must be in accordance with PM’s
stipulations, especially those in the product catalog, on the product labels, official websites and in
other product information. Under no circumstances may the Distributor attribute therapeutic or healing
properties to FitLine products or use health claims contrary to applicable legal provisions.
6.4. You agree not to make any changes to Fitline products or their packaging and/or allow third parties
to make such changes. It is allowed to stick an address label with address information of the Distributor,
as long as such label does not hide any product information, legal notices, or intellectual property of PM.
6.5. The Distributor will only use the product information, sales materials and sales aids published by
PM when advertising for PM and for the FitLine products and, insofar as advertising and sales take place
over the Internet, will only use the Internet shop made available to the Distributor by PM. Distributors are
granted limited rights to use PM‘s trademarks, trade names, logos, marketing materials and sales aids
solely for the purpose of promoting and selling FitLine products. Any unauthorized use, modification, or
misrepresentation of PM‘s intellectual property is strictly prohibited. For more information, please refer
to PM’s “Guidelines of Use for Trademarks, Logos, Brands and Names” which you can find in the Partner
Area after login (www.pm-international.com).
6.6. Every Distributor has to comply with binding legal regulations during any general advertising
measures and in attracting new Distributors. This applies in particular to the rules on unfair competition
and unlawful trading practices. Any form of ‘spamming’ and the systematic poaching of distribution
partners from other companies is forbidden. Any information provided on sales and potential earnings
when working as a Distributor of PM has to be correct and based on facts. Any violation will be strictly
followed up by PM, up to termination of the distributorship.
6.7. PM will monitor and randomly check the compliance of its distributors with contractual and legal
obligations, especially in the context of online advertising measures, including social media marketing
by external service providers.
6.8. PM reserves the right to suspend a Distributors access to the Partner Area without prior notice if
the Distributor violated contractual rules or applicable law. The suspension will remain until the violation
has been removed upon corresponding notification by PM.
7. LINE PROTECTION
7.1. It is a principle of PM to respect and protect the sponsor line. During the term of the Distributorship
and 12 months thereafter, no persons or companies already registered in a sponsor line with PM may
change to another sponsor line. It is also prohibited to use the name of the spouse, relatives, corporation,
partnership, trust or any other names of third parties to circumvent this provision.
7.2. A Distributor who has terminated their business partnership or withdrew from it according to article
2.2. can only be re-registered as a Distributor if they submit a new application and (a) are sponsored
by their former sponsor, or (b) if at least 12 months have passed since termination. A Distributor who
has been deleted from records due to inactivity (12 months without personal volume) can be freely
re-registered with a new application, i.e. not just under the former Sponsor but in any line under any
Sponsor.
7.3. The registration of relatives and spouses is subject to specific rules that can be found in the Partner
Area under www.pm-international.com in the “FAQ Registration of Relatives”.
7.4. Line protection also applies to customers in the Customer Direct Program. Any registered customer
may only register anew and under a new sponsor if 6 months have passed after their last order of
FitLine products.
8. PARTICIPATION IN MEDIATION PROCEEDINGS
As a Distributor, you are obliged to resolve any disagreements arising from a contractual relationship
concluded online in an amicable manner. If an amicable solution cannot be reached in this way, you
should take part in an out-of-court arbitration procedure according to local law.
9. FINAL PROVISIONS
9.1. The contractual relationship between the parties is governed by the laws of Singapore.
9.2. The court of jurisdiction for any disputes arising out of or in relation to this Agreement is Singapore.
However, PM shall be entitled to initiate legal proceedings against the Distributor in the Distributor’s
jurisdiction.
9.3. A contractually agreed-upon requirement for written form is also met by telefax or e-mail, except
for a notification of termination for cause which has to be made by registered letter.
9.4. In addition to these Distributor Rules, the following rules of PM, which can be found in the Partner
Area at www.pm-international.com also apply and are expressly recognized as part of the Distributorship
agreement by the Distributor:
• Marketing Plan
• Guidelines of Use for the Internet and Social Media Policy
• Right of Withdrawal
• Guidelines of Use for Trademarks, Logos, Brands and Names
• Data Privacy Policy
• Code of Business Conduct and Ethics
March 2025
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